Jon's Tree Service

(4.2)

99 reviews

About This Stump Grinding Service

Jon's Tree Service provides tree removal, trimming, and stump grinding services. Customer experiences vary significantly, with some reporting efficient, high-quality work with good cleanup, while others report significant delays, poor communication, unfinished jobs, property damage, and a lack of follow-up on issues. The company uses specialized equipment for tree removal and stump grinding. Response times for estimates and service initiation can range from a few days to over a month.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinding,Specialized tree removal machines,Chainsaws

⭐ Quality Rating

Good

⏱️ Response Time

Variable; ranges from next-day service to over a month after initial contact

📝 Common Complaints

Significant delays in starting work or providing estimates,Poor communication and failure to follow up,Unfinished jobs,Property damage (e.g., broken windows, doors, cut cables, damaged shrubs),Lack of advice on aftercare (e.g., not informing about black gum root suckers),Unprofessional behavior from staff

📋 Guarantees Offered

None mentioned

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; described as both 'reasonable' and 'top dollar' for the quality of work received. Some customers felt the value for money was poor.

📋 Aftercare Tips

One reviewer mentions that for black gum trees, stumps should be chemically treated immediately after cutting to prevent vigorous root suckering. This was not provided as advice by the company.

Location

Other Stump Grinding Services in Birmingham