Gray's Tree Services

(4.9)
247 reviews

About This Stump Grinding Service

Gray's Tree Service offers tree removal, trimming, and stump grinding services. Customer experiences vary significantly regarding scheduling, communication, and reliability. Positive reviews highlight professional crews, thorough cleanup, and quality work, often at competitive prices. Negative reviews cite severe issues with communication, scheduling delays, unfulfilled promises, and requiring customers to manage permit processes. The business appears to handle complex jobs effectively but struggles with administrative follow-through.

Summarized by Deepseek

Additional Information

📋 Common Equipment

stump grinders,grapple truck,crane

Quality Rating

Good

⏱️ Response Time

Variable, with significant delays reported; initial contact can take a week, while full job completion can take months

📝 Common Complaints

Poor communication and scheduling,Unreliable show times,Requiring customer to chase for updates and permits,Long delays in project completion,Unfulfilled promises for callbacks

📋 Guarantees Offered

Not paying until job is completed,Replacing damaged grass/sod

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally described as favorable, reasonable, and better than expected; considered good value for the quality of work performed by the crew

📋 Aftercare Tips

Spreading mulch from grinding throughout the area,Replacing damaged grass/sod

Location

Other Stump Grinding Services in Birmingham

RJ Tree Service

RJ Tree Service

(4.8)

2710 16th Pl S, Birmingham, AL 35209, USA