True Outdoors LLC

(4.9)
218 reviews

About This Stump Grinding Service

True Outdoors LLC provides tree removal, trimming, and stump grinding services. Customers frequently mention the use of a stump grinder for root ball elimination. The company is noted for providing quotes, with some reviews mentioning quick turnaround times from quote to job completion. Crews are often described as professional, friendly, and knowledgeable. Work includes cleanup with rakes, blowers, and hosing down affected areas. However, there are isolated reports of significant issues, including equipment failure delaying stump grinding, property damage to lawns from equipment, and poor communication regarding refunds and follow-ups.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinder,Tractor,Rakes,Blowers

⭐ Quality Rating

Good

⏱️ Response Time

Variable; some report next-day service after a quote, while others report significant delays (e.g., over a month for stump grinding due to broken equipment) or no-shows for scheduled estimates.

📝 Common Complaints

Broken stump grinder causing long delays,Damage to lawns and neighbor's property from equipment on saturated ground,Inadequate remediation for damage (e.g., insufficient sod),Leaving trash and dirt on neighboring properties,Poor communication and radio silence on follow-ups,No-shows for scheduled estimate appointments,Unprofessional communication when declining service

📋 Guarantees Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally described as fair and reasonable. Multiple reviewers stated they received multiple quotes and found True Outdoors to be competitively priced but not the cheapest, with an emphasis on 'you get what you pay for' regarding insurance and quality.

📋 Aftercare Tips

No specific aftercare tips for the ground stump are mentioned. Reviews only describe the immediate cleanup process after grinding/removal, which includes hauling away debris, raking, using blowers, and hosing down driveways and houses to remove mud.

Location

Other Stump Grinding Services in Deltona