Tri-State Tree Service

(4.4)
335 reviews

About This Stump Grinding Service

Tri-State Tree Service in Pensacola, FL, provides tree removal, trimming, stump grinding, and debris cleanup. Customers frequently praise the professionalism, punctuality for initial services, and quality of tree work, including careful handling in tight spaces. However, common issues include delays in debris removal, sometimes exceeding promised timelines like 48 hours, and concerns over pricing transparency and adjustments. Services often involve on-site quotes, arborist assessments, and cleanup, with jobs ranging from simple trims to complex removals near structures.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinders are mentioned for stump grinding tasks; general tree removal equipment, including tools for climbing and cutting in tight spaces like between sheds, is highlighted as effective and appropriate.

⭐ Quality Rating

Excellent

⏱️ Response Time

Initial service calls and tree work are typically prompt, often within a week of quoting and on the scheduled day/time; debris removal can be delayed, sometimes up to 4-5 days beyond the promised 48 hours.

📝 Common Complaints

Delays or no-shows for debris pickup, leaving messes or hazards; lack of price adjustments when jobs are easier than quoted; high costs without proportional value; occasional poor communication post-job.

📋 Guarantees Offered

Debris removal within 48 hours is promised in some proposals, but not always fulfilled; no other warranties or guarantees are explicitly mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is often described as high or pricey (e.g., $950 for trimming, $1,000 per hour, additional $250 for debris); complaints about no refunds or adjustments for downgraded job difficulty, though some customers feel the quality justifies the cost.

📋 Aftercare Tips

No aftercare or maintenance tips for stump grinding are mentioned in the reviews.

Location

Other Stump Grinding Services in Pensacola