The Tree Guy | Stump Removal, Tree Storm Prevention, Tree Trimming in Tacoma WA

(3.7)
30 reviews

About This Stump Grinding Service

The Tree Guy provides tree removal and stump grinding services, often completing jobs efficiently with thorough cleanup. Customers report prompt arrivals, such as showing up early or the next day, and praise the quality of work when completed, including grinding stumps down nearly invisibly. Pricing is frequently described as competitive or negotiable, though some note higher costs compared to alternatives. However, experiences vary, with reports of equipment malfunctions causing delays, communication issues like slow text responses, and disputes over final payments.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinders are the primary equipment mentioned for stump grinding, though reviews note instances of faulty or unreliable grinders leading to breakdowns. Chainsaws are referenced for tree removal but not specifically for grinding.

⭐ Quality Rating

Good

⏱️ Response Time

Typically prompt, with many reviews mentioning same-day or next-day service; arrivals as early as 15 minutes ahead of schedule or immediate response to urgent calls.

📝 Common Complaints

Demanding additional payment after initial agreement, faulty equipment causing job delays or incompletion, slow response to texts or calls, unprofessional behavior including harassment, and perceived shadiness in business practices.

📋 Guarantees Offered

No formal warranties mentioned; however, payment is often not required until the job is completed, and prices are negotiable to beat competitors by about 10%.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive for being affordable, competitive, and offering good value (e.g., $200 for stump grinding, beating others by 10%); some complaints about initial quotes being outrageous or higher than competitors, with frequent issues of demanding extra money mid-job due to 'unexpected' costs.

📋 Aftercare Tips

No specific aftercare or maintenance tips for stump grinding are mentioned in the reviews; some note thorough cleanup after jobs but nothing regarding post-grinding care.

Location

Other Stump Grinding Services in Tacoma