Columbus Tree Services
11541 Johnstown Rd, New Albany, OH 43054, USA
About This Stump Grinding Service
This stump grinding business receives mixed reviews regarding reliability and customer service, but many customers report high satisfaction with the quality of work when performed. The company offers quotes remotely using GPS imaging, often at lower prices than competitors. Response times vary significantly, with emergency calls often addressed within hours but scheduled appointments sometimes experiencing delays or cancellations. The crew is frequently described as friendly, professional, and thorough in cleanup. Some customers report issues with communication and appointment reliability.
Summarized by Deepseek
Additional Information
Common Equipment
Stump grinding equipment, cranes for large tree removal, and general tree service tools are mentioned. Specific equipment brands are not detailed.
Quality Rating
Excellent
Response Time
Highly variable: Emergency calls often get same-day response (within hours), while scheduled appointments can experience delays of several weeks or multiple cancellations
Common Complaints
Appointment cancellations due to staffing issues, poor communication (not returning calls/emails, not confirming appointments), failure to show up for scheduled services after taking payment
Guarantees Offered
No specific guarantees or warranties mentioned in the reviews
Customer Service Rating
Good
Pricing Feedback
Generally described as reasonable, affordable, and competitive. Multiple reviews mention their quotes were significantly lower than competitors by several hundred dollars
Aftercare Tips
No specific aftercare or maintenance tips for stump grinding are mentioned in the reviews
Location
Other Stump Grinding Services in Columbus
Columbus Tree Company LLC
5543 Everest Way, Columbus, OH 43231, USA
Double D's Stump Grinding & Removal
6560 Balsam Dr, Reynoldsburg, OH 43068, USA