Palm Desert Tree Pros
41865 Boardwalk STE 103, Palm Desert, CA 92211, USA
About This Stump Grinding Service
A customer reports a negative experience with a stump grinding business's quoting process. The initial quote for trimming and cleaning multiple trunks was $450. However, on the day of the scheduled service, the quote was increased without specific details. A follow-up visit resulted in a revised quote of $420 for trimming only, with an additional unknown cost for cleaning the trunks. The customer declined service due to the unclear and changing pricing.
Summarized by Deepseek
Additional Information
Common Equipment
Unknown
Quality Rating
Unknown
Response Time
Unknown
Common Complaints
Unclear and changing pricing, perceived bait-and-switch tactics, poor communication regarding quote specifics.
Guarantees Offered
Unknown
Customer Service Rating
Poor
Pricing Feedback
Negative. The customer felt the initial quote was a 'bait and switch' as the price increased on the day of service without clear justification. The final quoted price was unclear and involved separate, unspecified costs.
Aftercare Tips
Unknown
Location
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