Stan's Stumps
6613 N Main St, Rockford, IL 61103, USA
About This Stump Grinding Service
Smetters Tree Service specializes in tree removal and stump grinding, often handling multiple trees and stumps in residential backyards. Customers frequently note the team's efficiency, thorough cleanup, and protection of surrounding property like shrubs and grass. Services typically include free quotes, with initial responses often same-day or next-day, though follow-up stump grinding can sometimes be delayed by weeks or months due to scheduling or weather. Pricing is described as fair and competitive, and the work is praised for professionalism, but a few reviews highlight unfulfilled promises on timelines.
Summarized by Deepseek
Additional Information
Common Equipment
Stump grinding is the primary method mentioned for removing stumps after tree removal, but no specific equipment brands or types are detailed; it is described as efficient and part of a comprehensive tree service process.
Quality Rating
Excellent
Response Time
Initial quotes and tree removal services are typically prompt, with same-day callbacks, next-morning visits, or completion within 1-4 days; however, follow-up stump grinding can take 1-2 months in some cases due to scheduling or weather.
Common Complaints
Delays in completing follow-up work, such as grinding stumps after tree removal (e.g., waiting over a month or up to 2 months); unfulfilled promises on timelines despite initial professionalism.
Guarantees Offered
None mentioned in the reviews.
Customer Service Rating
Excellent
Pricing Feedback
Customers generally praise fair, reasonable, and competitive pricing that beats other bids, with comments on great value for efficient, professional work.
Aftercare Tips
None mentioned in the reviews.
Location
Other Stump Grinding Services in Rockford
ASAP Tree Pros, Inc.
2301 N Central Ave, Rockford, IL 61101, USA
Cruz Tree Services
1017 20th St, Rockford, IL 61104, USA