Shaeffer Tree Solutions LLC

(4.6)
14 reviews

About This Stump Grinding Service

The reviews for Shaeffer Tree Solutions, a family-owned tree service business, highlight reliable and professional tree removal, pruning, and trimming services, particularly after events like ice storms. Customers praise the team's punctuality, thorough cleanup, fair pricing (often noted as competitive with veteran discounts), and hard work in challenging conditions, such as tight backyards or awkward tree locations. One instance of poor communication regarding a missed appointment was reported. No reviews specifically mention stump grinding services.

Summarized by Deepseek

Additional Information

📋 Common Equipment

No equipment or methods for stump grinding are mentioned in the reviews, as the feedback focuses on general tree removal and trimming.

⭐ Quality Rating

Unknown

⏱️ Response Time

Response times vary: some services were completed quickly (e.g., within minutes for an emergency cat rescue or before 1 PM for a job), while one review noted no-show without prior notice after scheduling a week in advance. Punctuality for estimates and services is generally praised as on-time or early.

📝 Common Complaints

The most common complaint is poor communication regarding a missed appointment, with no call to inform the customer in advance.

📋 Guarantees Offered

No guarantees or warranties for stump grinding or other services are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is frequently described as reasonable, fair, and competitive—often hundreds cheaper than competitors—with positive mentions of value for money, veteran discounts, and willingness to work within budgets. Customers emphasize that the quality justifies the cost.

📋 Aftercare Tips

No aftercare or maintenance tips for stump grinding are mentioned; however, reviews note that trees were trimmed for future safety after limb removal.

Location

Other Stump Grinding Services in Eugene