Provo Tree Experts

(4.2)

49 reviews

About This Stump Grinding Service

Provo Tree Experts specializes in tree services including pruning, removal, diagnosis, and stump grinding, primarily serving areas like Provo and Utah County. Customers frequently praise the team's professionalism, knowledge, and communication, with services often completed promptly—typically within 1-2 days of contact. The single review mentioning stump grinding highlights efficient removal after travel to a remote location, with excellent cleanup and communication. Pricing is described as fair, though one incident involved significant property damage during tree removal that was not resolved despite insurance claims. Follow-up care is noted in some cases, particularly for disease treatment.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinding equipment or methods are rarely detailed in the reviews. The only mention of stump removal describes efficient on-site grinding after travel to a remote area (Carbon County), with pictures sent to confirm completion, but no specific tools or techniques are specified.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically 1-2 days; examples include same-day response and completion, next-day visits after Sunday calls, and prompt quotes, though one instance involved a 2.5-hour delay after promising to call ahead.

📝 Common Complaints

Significant property damage from a fallen tree hitting a fence and house (over $3,000), with unresolved insurance payout despite a court win and video evidence; occasional lateness (e.g., 2.5 hours delayed) and one rescheduling (not the company's fault).

📋 Guarantees Offered

The company claims to be insured, but one review reports failure to cover damages despite a court ruling. No other explicit warranties are mentioned, though follow-up checks (e.g., a year later for tree health) demonstrate post-service accountability in some cases.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, described as 'fairly priced' and 'fair price,' with good value for professional, efficient work; no specific complaints about cost, though one review implies competitive quoting after calling multiple companies.

📋 Aftercare Tips

Reviews mention explanations of diagnoses, treatment plans (e.g., for struggling trees or diseases like Thousand Cankers Disease involving pruning, fungicide, insecticide, and nutrient soaks), pointers on helping struggling tree areas, and follow-up calls to check tree health after a year. Cleanup is emphasized as thorough, with pictures provided for remote clients.

Location

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