Primo Tree Experts, LLC

(4.8)
72 reviews

About This Stump Grinding Service

Primo Tree Experts provides tree removal, trimming, and stump grinding services. Reviews indicate they often use stump grinding as part of their service package for complete tree removal. Many customers report quick response times, efficient work, and thorough clean-up. Pricing feedback is mixed, with some customers finding them very competitive and others reporting significantly higher quotes than competitors. Communication and professionalism issues are noted in some negative reviews.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinding is mentioned as a standard service following tree removal. Specific equipment brands are not detailed, but the process is described as part of a complete removal and clean-up service.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically quick, with many reports of same-day or next-day responses for estimates and service initiation. Some jobs are completed within a week of initial contact.

📝 Common Complaints

Unprofessional behavior from estimators, failure to honor price match promises advertised on flyers, significantly higher pricing than competitors, and poor communication (e.g., missing scheduled appointments). One customer reported feeling overcharged.

📋 Guarantees Offered

No specific guarantees or warranties are mentioned in the provided reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed. Many customers report Primo provided the most reasonable or best-value estimate. However, several negative reviews cite quotes that were nearly double those of competitors, and one customer felt significantly overcharged for a cut-only service.

📋 Aftercare Tips

No specific aftercare or maintenance tips for stump grinding are mentioned in the reviews. The service is described as including thorough clean-up of debris afterward.

Location

Other Stump Grinding Services in St. Paul