Ortega’s Jr Tree Service

(4.3)

7 reviews

About This Stump Grinding Service

Customer reviews for this tree service business, which includes stump grinding, primarily focus on tree trimming and removal rather than stump grinding specifically. Positive feedback highlights punctual arrivals, fair and competitive pricing, professional workmanship, and thorough cleanup of work areas, including neighboring properties. One review notes slow response times, incomplete trimming of specified trees, disputes over property lines, and lack of follow-up communication. Overall, the service receives mostly favorable mentions for reliability and value, with isolated issues in customer follow-up.

Summarized by Deepseek

Additional Information

📋 Common Equipment

None mentioned; reviews do not discuss equipment or methods for stump grinding.

⭐ Quality Rating

Unknown

⏱️ Response Time

Mixed; some reviews describe on-time arrivals for estimates and service (e.g., crew arrived exactly as scheduled), while others note slow responses to inquiries and failure to follow up on scheduling.

📝 Common Complaints

Slow response to communications, incomplete work (e.g., missing one tree in a specified job), disputes over property boundaries, and lack of follow-up after issues were raised.

📋 Guarantees Offered

None mentioned.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive; described as fair, competitive, and the best price found among options.

📋 Aftercare Tips