Ofilio Tree and Lawn Service LLC

(4.9)
93 reviews

About This Stump Grinding Service

Ofilio Tree Service specializes in tree removal, trimming, and stump grinding, using professional equipment like stump grinders, chippers, and aerial lifts. Customers frequently praise the team's efficiency, on-time arrivals, thorough cleanup leaving properties spotless, and protective measures around plants and structures. Pricing is described as fair and competitive, though not always the lowest. Response times for estimates and service are generally prompt, often within days, with most jobs completed quickly by large, safety-conscious crews. While the vast majority of reviews are highly positive, a few note challenges with initial quote follow-ups or perceived dismissiveness in customer interactions.

Summarized by Deepseek

Additional Information

📋 Common Equipment

The most common equipment mentioned for stump grinding includes stump grinders. Other related tools and methods highlighted in reviews involve giant chippers for debris processing, large trucks with hydraulic jaws for log removal, and aerial bucket lifts for accessing hard-to-reach areas, emphasizing professional and efficient stump removal techniques.

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and efficient, with estimates typically scheduled within 1-2 days and full service completed within a week; on-time arrivals are standard, and some jobs, including multiple stump grindings, finish in 3-4 hours.

📝 Common Complaints

Rare complaints focus on initial customer interactions, such as perceived dismissiveness when seeking quotes, delays or lack of follow-up on bids from staff like Virginia, and assumptions about budget constraints without providing estimates.

📋 Guarantees Offered

No explicit guarantees or warranties for stump grinding are mentioned, but the company emphasizes thorough cleanup to leave properties as if they were never there, and they provide free initial assessments or treatments in some cases, like tree diagnostics.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as fair, competitive, and offering good value for money, with customers noting it is not the cheapest but justified by the high-quality work, efficiency, and professionalism; multiple bids were compared favorably.

📋 Aftercare Tips

Limited mentions include follow-up recommendations for tree health, such as spring treatments for diagnosed issues like elm problems; Ofilio answers questions on tree maintenance gratis, but no specific aftercare tips for stump grinding sites are provided.

Location

Other Stump Grinding Services in Kansas City