Orion Tree Services
Chenango, NY 13901, USA
About This Stump Grinding Service
John's Tree Service specializes in tree removal, trimming, and cleanup, often handling large or hazardous trees near homes or properties. Customers frequently praise the professionalism, efficiency, and thorough cleanup, with services typically completed promptly—ranging from within an hour for emergencies to a few days for scheduled jobs. Pricing is described as reasonable and fair. However, some reviews note issues with incomplete work, delayed follow-up on cleanup, or unreturned calls, though the owner often resolves problems quickly when contacted.
Summarized by Deepseek
Additional Information
Common Equipment
No specific equipment or methods for stump grinding are mentioned in the reviews; the focus is on general tree removal tools like chainsaws, with emphasis on state-of-the-art equipment for safety during tree felling and branch removal.
Quality Rating
Excellent
Response Time
Typically prompt, with emergency responses within an hour and scheduled jobs completed within a few days of initial request; some instances of delayed follow-up on incomplete tasks.
Common Complaints
Incomplete cleanup or removal of debris (e.g., mulch, twigs, branches, or fallen trees left behind); failure to return calls or finish quoted work; occasional issues with worker behavior initially resolved by the owner.
Guarantees Offered
None explicitly mentioned in the reviews.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive, described as reasonable, fair, and offering good value for money, with no major complaints about overcharging.
Aftercare Tips
None mentioned in the reviews.
Location
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