John's Tree Service

(4.7)
72 reviews

About This Stump Grinding Service

John's Tree Service specializes in tree removal and stump grinding, often handling large or hazardous trees efficiently, including those requiring cranes. Customers frequently praise the professional crew for quick and thorough work, excellent cleanup that leaves yards spotless, and strong communication throughout the process. Services are typically scheduled promptly after estimates, with same-day response possible for emergencies like storm damage. Pricing is described as fair and reasonable, providing good value. While most reviews are highly positive, one customer reported an issue with incomplete stump grinding and unaddressed follow-up calls.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinding equipment is commonly used after tree removal, with mentions of cranes for handling large trees. No other specific tools are detailed, but grinding is the standard method to remove stumps below ground level.

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and efficient; estimates and service often scheduled within hours to a day, with same-day completion for emergencies (e.g., tree removal within 4.5 hours of call) and minor delays of a couple hours occasionally noted.

📝 Common Complaints

Incomplete stump grinding leaving a noticeable hump, with difficulties in follow-up communication for resolution; otherwise, complaints are rare.

📋 Guarantees Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, described as fair, reasonable, well-priced, and providing excellent value for money, with clear and solid estimates.

📋 Aftercare Tips

None mentioned in the reviews.

Location

Other Stump Grinding Services in Des Moines