J Thomas Tree Service

(4.5)
81 reviews

About This Stump Grinding Service

J. Thomas Tree Service provides tree removal, stump grinding, and trimming services. Customer reviews frequently mention the use of large, impressive equipment including chippers and stump grinders. The company is noted for providing reasonable quotes, often without requiring a down payment, and customers pay upon job completion. Many reviews highlight thorough cleanup after jobs. Response times are generally quick, with instances of same-day quotes and emergency service within days. While most feedback is positive, a few complaints cite issues with unauthorized property access and equipment-related lawn damage.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Large chippers, stump grinders, and a caravan of impressive equipment are mentioned. The crew uses professional-grade machinery for tree removal and grinding.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically quick, with instances of same-day quotes, next-day estimates, and service completion within a few days of initial contact. Emergency response is also noted as fast.

📝 Common Complaints

Unauthorized access to property (driving and storing equipment on lawns without permission), leaving ruts in lawns from equipment, and in one case, not completing a scheduled trimming job.

📋 Guarantees Offered

No specific guarantees or warranties are mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently described as 'reasonable,' 'very reasonable,' and providing good value. Customers appreciate that the company honors initial quotes even after months and does not require a down payment.

📋 Aftercare Tips

No specific aftercare or maintenance tips for stump grinding are mentioned in the provided reviews.

Location

Other Stump Grinding Services in Erie