Hercules Tree Service LLC

(4.7)

442 reviews

About This Stump Grinding Service

Hercules Tree Service receives predominantly positive reviews for tree removal and trimming services, with customers noting prompt service, professional and courteous crews, thorough cleanup, and competitive pricing. A small number of reviews mention issues with unresponsive quote requests and a potential discrepancy in advertised stump removal services.

Summarized by Deepseek

Additional Information

📋 Common Equipment

A giant crane is mentioned for difficult jobs, and reviewers note the company has 'all their equipment', but specific stump grinding equipment is not detailed in these reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Service is often described as prompt, with one instance of work completed less than a week after initial contact. However, one review mentions a no-show for a scheduled estimate.

📝 Common Complaints

Unresponsive online quote requests, a no-show for a scheduled estimate appointment, and a complaint that advertised stump removal services are referred out rather than performed directly.

📋 Guarantees Offered

No specific guarantees or warranties are mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback is positive, with pricing described as 'fair', 'good', 'competitive', 'reasonable', and 'far better' than competitors. One customer noted a $2000 difference from another quote.

📋 Aftercare Tips

No specific aftercare or maintenance tips for stump grinding are mentioned in the provided reviews.

Location

Other Stump Grinding Services in Akron