Heartwood Tree Care

(4.9)

396 reviews

About This Stump Grinding Service

Heartwood Tree Care specializes in tree services including stump grinding, tree removal, trimming, and treatments like bio-boost injections. Customers frequently praise the company's professional crews who arrive on time, use specialized equipment such as stump grinders, and perform thorough cleanups by filling holes and removing debris. Services often include expert assessments by arborists like Randy and Howard, with competitive pricing and quick response times, especially for storm-related emergencies. While most reviews highlight high-quality work and excellent customer service, occasional issues include incomplete communication between quoting staff and crews, or minor property damage from procedures like ground injections.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinders are the primary equipment mentioned for stump removal, with crews using them to grind stumps down below ground level, followed by filling holes and covering with surrounding materials like gravel.

⭐ Quality Rating

Excellent

⏱️ Response Time

Swift and prompt, often same-day or next-day for emergencies like storm damage, with crews arriving on time as scheduled.

📝 Common Complaints

Occasional poor communication between quoting staff and work crews leading to confusion on job scope; incomplete yard cleanup after stump grinding; minor property damage such as puncturing underground irrigation during related ground injections.

📋 Guarantees Offered

No specific guarantees or warranties for stump grinding services are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive and offering good value for money, with examples of price reductions (e.g., $100 discount) and satisfaction relative to the high-quality, professional work provided.

📋 Aftercare Tips

No specific aftercare tips for stump grinding are mentioned; however, general tree care advice is provided by arborists, such as monitoring tree health and options for struggling trees.

Location

Other Stump Grinding Services in Scottsdale