Ellison's Tree Service LLC.

(4)
12 reviews

About This Stump Grinding Service

Customer reviews for this tree service business, which includes stump grinding, highlight a mix of experiences. Positive feedback emphasizes professional tree removal and cleanup, with services described as efficient, precise, and fairly priced. Some customers note prompt responses and helpful interactions, including educational details about trees. However, there are complaints about property damage during jobs, unfulfilled promises to repair, no-show quotes, and perceptions of unreliability or overpricing. No reviews specifically detail stump grinding processes, but overall service quality is rated as good by satisfied clients, with average response times varying from timely to delayed or absent.

Summarized by Deepseek

Additional Information

📋 Common Equipment

No specific equipment or methods for stump grinding are mentioned in the reviews. The feedback focuses primarily on tree removal techniques, such as guiding large trees down narrow paths safely.

⭐ Quality Rating

Good

⏱️ Response Time

Response times vary; some reviews mention timely responses to calls and texts, prompt arrivals, and jobs completed efficiently, while others report no follow-up after initial contact, leading to waits or no service at all. A competitor was noted as completing a job in less than a week.

📝 Common Complaints

Property damage (e.g., a tree landing on a shed without repair), failure to follow through on promises or quotes (e.g., no-show visits), perceptions of unreliability or being a 'rip-off', and questions about insurance and bonding.

📋 Guarantees Offered

No explicit guarantees or warranties are mentioned. One review questions if the company is insured and bonded, and another notes a verbal promise to fix damage that was not fulfilled.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed; several reviews praise fair pricing and 'best of the market' value, but others describe the service as a 'rip-off' and not worth even one star.

📋 Aftercare Tips

No aftercare or maintenance tips are mentioned in the reviews, including any related to stump grinding.

Location

Other Stump Grinding Services in Tuscaloosa