Capital City Tree Service

(4.7)
139 reviews

About This Stump Grinding Service

Capital City Tree Service receives predominantly positive feedback for tree removal and related services, including occasional stump grinding. Customers highlight the company's prompt response times, often within the same day or next day, professional crews that arrive on time, and thorough cleanup of debris. Services are described as efficient, with jobs completed in hours, and the team uses modern equipment for safe and effective work. While pricing is noted as slightly higher, it is viewed as fair given the quality, insurance, and licensing. Stump removal is mentioned positively in a few instances, with one customer awaiting follow-up service for it.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Specialty equipment for tricky tree locations is mentioned, and modern/new equipment is praised overall. For stump grinding specifically, a dedicated 'stump removal guy' is referenced, implying use of a stump grinder to remove stumps and roots, but no other specific tools are detailed.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt and on-time; responses to calls or estimates occur within the same day, with service often scheduled and completed the next day or within hours of the request, especially in urgent cases like storm damage.

📝 Common Complaints

The only notable complaint is in one review where the customer was dissatisfied beyond the basic tree removal, leading to reluctance to use the company again, though specifics are not provided. No other significant issues are mentioned.

📋 Guarantees Offered

No specific guarantees or warranties for stump grinding services are mentioned in the reviews. However, the company is noted as insured and licensed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair and slightly higher than average, but customers emphasize good value for money due to the professional quality, insurance, licensing, and thorough service. The phrase 'you get what you pay for' is used positively.

📋 Aftercare Tips

No aftercare or maintenance tips for stump grinding are mentioned in the reviews.

Location

Other Stump Grinding Services in Little Rock