Bugg Tree Care

(4.7)

34 reviews

About This Stump Grinding Service

Bugg Tree Care offers stump grinding, tree removal, and trimming services. Customer experiences vary, with many praising the crew's skill, professionalism, safety, and thorough clean-up. Positive reviews highlight the use of climbing techniques to minimize yard damage and the provision of free quotes. However, significant criticisms include poor communication, failure to provide promised quotes, missed appointments, and unresponsiveness to follow-up complaints. The business sends email and text reminders for scheduled assessments.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinder,Climbing techniques with ropes,Hand saws,Chain saws

⭐ Quality Rating

Excellent

⏱️ Response Time

Varied; some report quick response for quotes and service within a week, while others report no response or follow-up after several weeks

📝 Common Complaints

Poor communication and reliability,Failure to provide promised quotes,Missing scheduled appointments,Lack of follow-up on complaints or issues,Noisy equipment and early morning work disruptions

📋 Guarantees Offered

None mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Described as honest, reasonable, and competitive by some customers; others found less expensive options elsewhere

📋 Aftercare Tips