Brown Hound Tree Service

(4.8)

71 reviews

About This Stump Grinding Service

Brown Hound Tree Service receives predominantly positive feedback for tree removal and related services, with customers praising the crew's professionalism, efficiency, and thorough cleanup. Services often involve handling large or hazardous trees near structures, with quotes provided promptly and pricing described as reasonable and competitive. Most jobs are completed on schedule, though one review notes a delay due to emergency response priorities. A single complaint highlights property damage and incomplete repairs following tree removal and stump grinding.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinder (mentioned once in a negative context where it was left behind after use). No other equipment or methods for stump grinding are detailed in the reviews.

⭐ Quality Rating

Unknown (stump grinding is only referenced once, in a negative review regarding associated yard damage, with no specific praise or details on the grinding quality itself).

⏱️ Response Time

Typically prompt; reviews mention arrival at appointed times for estimates, quick site visits (e.g., within days for emergencies), and scheduled job completion, though one instance notes a delay due to ice storm emergencies.

📝 Common Complaints

Yard damage from tree removal and stump grinding, including not repairing the lawn after claiming a lack of materials; one communication hiccup due to emergency priorities.

📋 Guarantees Offered

None mentioned in the reviews.

👥 Customer Service Rating

Excellent (customers frequently describe the team as professional, kind, responsive, courteous, and going above and beyond, with high recommendations).

💰 Pricing Feedback

Generally positive; described as reasonable, affordable, the best price among estimates, fair for the quality, and excellent value, especially for large or complex jobs.

📋 Aftercare Tips

None mentioned specifically for stump grinding; general reviews praise thorough cleanup after tree removal but provide no maintenance advice.

Location

Other Stump Grinding Services in Roanoke