Carlos Tree Service & Landscaping
5712 Up-A-Way Dr, Fredericksburg, VA 22407, USA
About This Stump Grinding Service
Reviews for this stump grinding and tree service business indicate they perform thorough stump removal and cleanup, often leaving no trace that a tree was present. Many customers report efficient, professional, and safe work, particularly for challenging jobs. Pricing is frequently described as reasonable, and a military discount is offered. However, significant complaints exist regarding unfulfilled guarantees, poor communication (especially regarding scheduling and no-shows), and unresolved billing disputes in specific cases.
Summarized by Deepseek
Additional Information
Common Equipment
Stump grinding equipment and methods are not explicitly detailed in the provided reviews.
Quality Rating
Good
Response Time
Mixed; described as 'Very responsive' by some, but others report significant issues with no-shows and poor communication for scheduled appointments.
Common Complaints
Failure to honor written guarantees, poor communication (especially for scheduling and rain delays), no-shows for appointments, unauthorized double-charging on credit cards, and not completing contracted work (e.g., laying grass seed, removing specific roots).
Guarantees Offered
A written guarantee to return and remove regrowth (specifically mentioned for bamboo removal) is referenced, though a customer reports it was not honored.
Customer Service Rating
Fair
Pricing Feedback
Generally described as 'reasonably priced' and offering good value. A military discount is mentioned as being offered and appreciated.
Aftercare Tips
No specific aftercare or maintenance tips for stump grinding are mentioned in the provided reviews.
Location
Other Stump Grinding Services in Fredericksburg
R&A Tree Experts Inc.
5309 Leavells Crossing Dr, Fredericksburg, VA 22407, USA
Tree Times
1193 Richmond Hwy, Fredericksburg, VA 22405, USA