Armstrong Tree Service, Stump Removal

(4.9)
84 reviews

About This Stump Grinding Service

Armstrong Tree Service specializes in tree trimming, removal, and stump grinding, with reviews highlighting quick response times for urgent jobs, thorough cleanup including mulching debris, and professional crews led by Desy and Jesus. Services often include handling tall trees, emergency limb removals, and permits for city property work. While most customers praise the reliability and fair pricing, a few note delays in emergency responses and instances of property damage or unprofessional interactions.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinders are the primary equipment mentioned for stump removal, with one review specifically noting a last-minute rental or provision of a stump grinder to complete a job. General tree work involves chainsaws and trimming tools, but stump-specific methods focus on grinding.

⭐ Quality Rating

Good

⏱️ Response Time

Typically quick, with same-day service for urgent calls (e.g., arrival within an hour for emergencies or by early afternoon for mid-morning jobs), next-day responses for non-emergencies, though one emergency promise of 9:00 AM arrival was not met by 10:00 AM.

📝 Common Complaints

No-show or delays for promised emergency services without communication; property damage (e.g., fence broken by falling log) followed by unprofessional confrontations and yelling at customers or employees.

📋 Guarantees Offered

None explicitly mentioned in the reviews; however, one instance notes a crew member promising to fix property damage but failing to follow through.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, described as fair, reasonable, great value, and the best prices in the New Orleans area, with emphasis on high-quality work justifying the cost for both residential and commercial jobs.

📋 Aftercare Tips

Reviews mention thorough cleanup as standard, including mulching branches, removing debris, and leaving the yard in its original or better condition, but no specific aftercare tips for stump grinding sites (e.g., soil treatment or regrowth prevention) are provided.

Location

Other Stump Grinding Services in New Orleans