ArborMax Tree Service

(4.7)
227 reviews

About This Stump Grinding Service

ArborMax Tree Service specializes in tree removal, trimming, and stump grinding, primarily serving the Raleigh and Wake County areas. Customers frequently praise the company's professional crews for using specialized equipment such as cranes, skid steers, chippers, and dump trucks to handle large-scale jobs efficiently, often completing work in a single day. Services include on-site assessments by knowledgeable arborists, thorough cleanup leaving yards pristine, and options to leave mulch for landscaping use. Response times are typically quick, with quotes and scheduling often within 1-2 days. Pricing is described as fair and reasonable for the scope of work, though some reports highlight property damage during operations and challenges with post-service reimbursements. Overall, the service is recommended for its safety, courtesy, and expertise in challenging conditions like heat waves or entangled trees.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Stump grinding is mentioned sparingly, with one review highlighting skilled manual stump removal near a fence, but no specific equipment detailed for grinding. Broader tree removal contexts frequently reference cranes for large trees, skid steers for maneuvering, chippers for branches, and dump trucks for debris, implying similar tools may support stump work.

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick, typically within 1-2 days for quotes, scheduling, and on-site visits; some jobs addressed the day after storms or calls.

📝 Common Complaints

Property damage from equipment (e.g., cracked driveways, damaged fences, gutters, and houses), failure to reimburse promised damages after multiple follow-ups, road blocking without warning causing access issues, unprofessional arguments with neighbors or drivers, and occasional scheduling problems.

📋 Guarantees Offered

No formal guarantees for stump grinding mentioned; however, verbal promises to reimburse for accidental damages (e.g., to fences, gutters, and driveways) were made but not fulfilled in at least one case after 3 months.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with customers noting very good value for the number of trees removed, reasonable quotes, and fair pricing relative to the professional quality and efficiency of the work.

📋 Aftercare Tips

Reviews mention leaving mulched branches on-site for use as yard mulch or landscaping material; no specific aftercare tips for stump grinding, such as soil treatment or regrowth prevention, are provided.

Location

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