Alleys Tree Service

(4.4)

96 reviews

About This Stump Grinding Service

Alley's Tree Service specializes in tree removal and stump grinding, with customers frequently noting efficient, professional work when completed, including thorough cleanup and reasonable pricing. However, experiences vary, with some praising same-day quotes and timely service, while others report scheduling issues, no-shows, and incomplete jobs. The business is recommended for quality and value by satisfied clients, but potential customers should verify responsiveness before booking.

Summarized by Deepseek

Additional Information

📋 Common Equipment

No specific equipment or methods for stump grinding are detailed in the reviews; stump grinding is mentioned as part of tree removal services, typically performed efficiently alongside cleanup.

⭐ Quality Rating

Good

⏱️ Response Time

Response time varies significantly; some customers receive same-day quotes and next-day service, while others experience no-shows, rescheduling delays, or unreturned calls extending over weeks or even years.

📝 Common Complaints

Ghosting clients (not returning calls or emails), no-shows for appointments or estimates, incomplete jobs (e.g., starting work but not finishing), and poor communication; several reviews mention a history of wasting customers' time.

📋 Guarantees Offered

No guarantees or warranties are mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is generally praised as affordable, reasonable, and offering great value for money; multiple reviews highlight it as significantly cheaper than competitors (e.g., thousands less) while delivering high-quality results.

📋 Aftercare Tips

No aftercare or maintenance tips for stump grinding are mentioned in the reviews.

Location

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