23 Trees

(4.8)
28 reviews

About This Stump Grinding Service

23 Trees provides tree services including removal, trimming, and stump grinding, with customers frequently praising their quick response times (often within 24 hours or the next day), professional and efficient crews, competitive pricing (often described as reasonable or half the cost of competitors), and thorough cleanup. Services are typically completed promptly, with attention to safety and property care, though occasional complaints involve over-pruning or minor yard damage from equipment. Insurance details are provided with quotes, and the company handles complex jobs like sloped terrains or trees near structures.

Summarized by Deepseek

Additional Information

📋 Common Equipment

Reviews primarily focus on tree removal and trimming rather than specific stump grinding equipment; methods mentioned include efficient crew work with implied chainsaws and heavy machinery for stump removal (e.g., grinding or extraction implied in jobs removing trees and stumps in 1.5 hours), but no detailed tools like grinders are explicitly named. Nice equipment is noted generally for tree services.

Quality Rating

Excellent

⏱️ Response Time

Typically within 24 hours for quotes and assessments, with service often scheduled and completed the next day; examples include arrival within an hour for emergencies and prompt scheduling for non-urgent jobs.

📝 Common Complaints

Over-pruning or excessive trimming (e.g., crepe myrtle cut down to sticks instead of light shaping); inadequate cleanup leaving small debris or yard damage from equipment (e.g., gashes in lawn without protective measures like plywood); minor mishaps like issues during removal, though quickly resolved.

📋 Guarantees Offered

Proof of insurance is consistently provided with every quote; no specific warranties for stump grinding or work quality are mentioned, though one review notes quick fixes for minor mishaps (1-day turnaround).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently described as competitive, reasonable, fair, and unbeatable; often half the cost of other quotes, with flexibility in negotiations; one mention of 'okay' pricing mitigated by a 25% spring discount, providing good value for money.

📋 Aftercare Tips

No specific aftercare tips for stump grinding are mentioned; one negative review notes that over-pruned trees 'will grow back,' implying natural regrowth, but no maintenance advice is provided.

Location

Other Stump Grinding Services in Alexandria