
CalTreez
📍 4555 Thornton Ave, Fremont, CA 94536, USA
Reviews for this stump grinding business indicate that customers receive on-site quotes and appreciate prompt scheduling and efficient work completion. However, there are significant reports of post-job issues, including unexpected price increases after work is completed and damage to property (specifically sprinkler systems) that goes unaddressed. While many customers are satisfied with the quality of the trimming and grinding work itself, communication and follow-up on problems are noted as major concerns.
Common Equipment
Stump grinding equipment is not specifically detailed in the provided reviews.
Quality Rating
Good
Response Time
Typically immediate or prompt scheduling after booking, though one review cites a 'no show, no call' incident.
Common Complaints
Unexpected price increases after the job is completed, unresponsive customer service regarding problems, and property damage (broken sprinkler pipes) that is not repaired.
Guarantees Offered
No guarantees or warranties are mentioned in the reviews.
Customer Service Rating
Fair
Pricing Feedback
Initial quotes are often described as reasonable and competitive, but a significant complaint involves the final price being increased from the original quote after the work is done.
Aftercare Tips
No specific aftercare or maintenance tips for stump grinding are mentioned in the reviews.